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FAQ

How can I return borrowed items?

Returns are accepted at all branch book return chutes 24/7.

Can I change my holds to another branch?

Yes. Please contact the library at 204-986-6450 or via our online Ask Us! service for assistance. 

Can I pick up items for my family members or friends?

Yes. Please bring their library card with you when you visit the branch.

How long are items checked out?

Most items may be borrowed for a period of three weeks. Please visit the Membership Guide for borrowing limits and details.

My card has expired. How can I get it renewed?

  • Your library membership card is valid for three years, after which time it expires and needs to be renewed.
  • To renew your card, please visit one of our 20 branch locations. If you have concerns about visiting a library in person to renew your card, please call one of our branches or email us via our online Ask Us! service to discuss options.
  • When renewing, acceptable identification (See What is acceptable identification?) must be shown.
  • Any outstanding fees must be paid at the time of renewal.
  • Once a year you will be asked to show current identification to confirm your address and pay outstanding fees and charges.
  • Non-Resident cards are different and must be renewed annually.

My library books and materials are very overdue. How much will I have to pay?

Nothing! Library overdue fines and DVD/Blu-ray borrowing fees were eliminated earlier this year.

What are the hours of operation?

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