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Holds & Requests

Existing holds

  • Currently, all holds are suspended and hold queues will be unchanged, as requests are not being fulfilled.
  • Expiry dates on unfilled holds (requests) are being extended. Requests currently expire after 18 months; this has been changed to 24 months to ensure that your requests do not expire due to library closures.
  • Holds awaiting pickup will continue to be held until after our branches reopen. Pickup dates will be extended to at least 7 days after reopening.
  • Beginning on Monday, December 7th, contactless holds pickup service will be offered at the following 10 branches:
    • Charleswood
    • Henderson
    • Louis Riel
    • Millennium
    • Pembina Trail
    • River Heights
    • St. Boniface
    • St. James-Assiniboia
    • Sir William Stephenson
    • Transcona
  • Holds awaiting pickup at Fort Garry, Harvey Smith, Munroe, Osborne, St. John’s, St. Vital, West Kildonan, Westwood and Windsor Park will be moved to one of the 10 branches offering contactless holds pickup service beginning on December 7th. Further information will be available in the coming days.

New requests

  • New requests can be placed on library materials. Pickup locations will be limited to the 10 branches offering contactless holds pickup service.

Smartlockers

  • Currently, the Millennium, Osborne, Harvey Smith and Transcona Smartlockers are not available as a pickup location.
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